You value your privacy. We respect it. When you shop at this Web site, we may need to collect a certain amount of information about you to make the shopping experience easier for you. We believe that you have a right to know how we use the information we collect and how we keep it secure. So we've answered the most frequently asked questions below. If you have any more questions about our policy, just write to us at Test Equipment Connection Corporation, 30 Skyline Drive, Lake Mary, FL. 32746. We'll get back to you with answers to your inquiry.
What
information do we collect?
When
you request a quote or purchase products from our Web site, we need
to know your name, email address, mailing address, phone number,
billing address, shipping address, credit card number and credit card
expiration date so we can process and fill your order. It also lets
us keep you updated on the status of your order.
When you send a request or a comment to our customer care department, we may ask you for your email address so we can get back in touch with you, if we need to.
When you visit our Web site, we also collect IP addresses in aggregate form, but these are not linked to any of your personally identifiable information.
How
do we use the information?
When
you place an order on our Web site, we use your information to
process and fill your order. We may send you an email to confirm or
to update you on your order. We may also need to contact you by
regular mail, email or phone if we have any questions about your
order.
When you order, register, or request a quote on our Web site, we may use the information you provide to send product information via email or regular mail to you, unless you opt out of receiving such communications.
Do
we share your information with third parties?
We
share your information with our trusted third party service providers
who manage our Web site. These third parties provide specific
services and administer activities offered at our Web site; for
example, call and email center and credit card processing. These
third parties are not authorized to discuss or make any use of your
personal information; it can only be used to provide such services.
Now and then, we may also use third parties to help us collect and aggregate site guest and customer information. We may share this aggregated, non-personally identifiable information (such as your product interests) with existing and prospective business partners and advertisers. None of the aggregate information will contain any information that identifies you individually.
We utilize Google's Conversion Tracking program. For more information you can read Google's Privacy Policy or click on the Google Site Stats graphic when it appears on our site.
We have contracted with Overture Services, Inc. ("Overture") to monitor certain pages of our Web site for the purpose of reporting Web traffic, statistics, advertisement 'click-throughs', and/or other activities on our Web site. Where authorized by us, Overture may use cookies, Web beacons, and/or other monitoring technologies to compile anonymous statistics about our Web site visitors. No personally identifiable information is collected by or transferred to Overture. For more information about how the information is collected and used by Overture, please see the privacy policy located at or linked from http://www.overture.com.
We won't sell, trade or rent any
of your personal information. The only time we may disclose specific
individual information is if we reasonably believe that it's
necessary to comply with applicable laws or regulations or to protect
the interests of Test Equipment Connection Corporation, our Web
sites, or our Web site guests.
How
can you change your information or opt out of receiving information
about new products and promotions from us?
If
you want to update your information or remove yourself from any of
our email or regular mailing lists, simply email us, call us at
1-800-615-8378 or write to us at Test Equipment Connection
Corporation, 30 Skyline Drive, Lake Mary, FL. 32746. We'll. Please
note that your request to be removed from mailing lists might take up
to four (4) weeks to become effective. Even if you're removed from a
list, if you order online we will send you an email to confirm your
order and may need to contact you by phone, email or regular mail if
we have questions about your order. There will be an option in each
promotional email that you receive from us so you can automatically
remove your name from our mailing list.
How
do we use "cookies"?
"Cookies"
are small pieces of information stored by your browser on your
computer's hard drive. Cookies don't contain personally identifying
information. Most web browsers are set up to accept cookies. You can
usually change your browser settings to refuse cookies.
We use cookies to make your shopping experience at our site better, to let you navigate more rapidly, and to keep track of items when you shop online. We don't use cookies on our site to store your account information; this information is stored securely on the site's server. When you login at our Web site with your username and password (should those be applicable) or make a purchase, we'll assign you a secure session I.D. The server then passes your information to you through this secure session I.D. Also, we'll use cookies to monitor and maintain information about your use of our site.
We also use cookies to track the identity of the Web site you visited immediately before visiting our site. Otherwise, we won't track information about your use of other Web sites.
How
do we make sure your information is secure?
We
use the latest encryption technology (Secure Sockets Layer or SSL) to
keep your personal information secure. When you order with us, your
information is encrypted (or coded) using a secure server for maximum
security. This coding makes it extremely difficult for anyone to
reach your information as it moves through our ordering system.
To check the
security of your computer, look at the lower left-hand corner of your
browser window. If you see an unbroken key or a closed lock, then the
encryption technology is active and the server is secure. You can
also check by looking at the URL line of your browser. When you
access a secure server, the initial characters of the site address
will be "https:".
To make sure that your information
is secure, we recommend never giving your credit card or personal
information in an email; email messages are not secure.
Certain browsers don't allow communication through secure servers. If this is the case, you won't be able to place an order online.
What
if you link to another site?
Our
Web site may provide links to other sites that aren't under our
control. We can't be responsible for these linked Web sites, their
content or for the actions of the providers of such sites. You should
always review the privacy and security policies and terms of use for
any Web sites you use.
Consent
to our Privacy Policy and Updating Our Privacy Policy
By
using our Web site, you're agreeing to let us collect and use your
information as we describe in this Privacy Policy. Occasionally, we
may make changes to our information practices or change our Web
site's functionality. If we do, we'll update this Privacy Policy, so
please visit this page to stay on top of any changes to our Privacy
Policy. If you have any questions or comments about our Web site or
this Privacy Policy, please contact us and let us know.
